The Addison of Erie Station

Foster a fun work environment centered around celebrating the lives of our residents Plan and lead daily programs within the community Develop opportunities for team members from other departments to create and lead programs  Plan and execute special events for residents in collaboration and partnership with the sales and marketing departments Recognize and honor the individuality, diversity, and spirituality of all residents when planning programs, events and holiday celebrations Develop rapport with residents to encourage participation in community programs and events Acknowledge, understand and promote the SLC wellness model by offering opportunities for residents to experience programming in 7 areas of wellness (physical, social, emotional, spiritual, intellectual, vocational, & environmental)  Develop and distribute a monthly calendar of events and newsletter that meets SLC program and brand standards by the first of each month Organize and lead trips outside the community to enhance the opportunities for residents to remain connected to the greater community  Develop partnerships inside of and outside of the community to enhance program and event offerings Promote the lifestyle at the community through an active social media presence and positive partnership with the sales and marketing departments  Oversee the resident ambassador program Support and participate in setting up the seasonal/holiday décor of the community Responsible for keeping program flyers, bulletin boards and digital signs up to date and meeting SLC and Brand standards.   Perform work tasks in a way that preserve each resident’s dignity, privacy, and confidentiality Responsible for hiring, training, developing and mentoring dept employees in accordance with Senior Lifestyle Corporation Human Resources guidelines Secure and maintain all department equipment and supplies Manage the department budget and expenses Document and maintain all records as required to effectively manage the department 

Greet residents and provide general assistance to visitors, prospective residents, and families. Answer telephone calls. You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity. Process reports for such things as work orders, incidents and concerns. You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.  Maintain the sign in/out log for the issuance of community keys, and gate passes. You will assist other departments with administrative functions. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Accept food order, communicate to kitchen and deliver food and beverage to residents and/or guests in a timely manner. Ensure resident/guest satisfaction by responding quickly to needs and requests.  Actively buss and reset tables as well as complete assigned side work. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

To assist in the oversight of daily operations in the kitchen. Works with the Executive Chef to ensure the highest quality food products and kitchen cleanliness in accordance with Company policies and procedures. This position may be required to supervise other staff positions. This position will perform the duties of the Executive Chef in his/her absence.

Maintain sanitary condition of dishes, utensils, glasses, pots, pans, equipment and kitchen in accordance with Senior Lifestyle Corporation standards. Safely and efficiently operate dish washing machine according to procedure manual. Ensure proper soap and rinse chemicals are loaded for washing. Remove from service any dishes, utensils, and glassware that are damaged or broken. Stock delivered food and non-food items. Empty and clear garbage bins and breakdown of boxes. Deep cleaning of kitchen and equipment.     Attend all training and in-service seminars. Maintain a clean and sanitary work environment. Perform all duties in adherence to Senior Lifestyle Corporation standards. Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Hire, train, discipline, and terminate department staff. Implement and maintain preventative maintenance programs (TELS and daily checklist). Coordinate compliance with local, state, and federal building codes and guidelines. Coordinate with contractors and venders to make sure insurance and licenses are current. Conduct regular inspections of all Life Safety Systems including fire extinguishers, sprinkler, and alarm systems. Work closely with Executive Director in creating and scheduling capital budgets. Establish and obtain bids for all capital projects.  Coordinate annual maintenance programs for apartments and common areas. Coordinate necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. Ensure that the outside of the property is maintained including landscaping and snow removal.  Coordinate the removal of garbage and trash for the property. Coordinate department’s staff schedules to ensure the proper maintenance of office public spaces, residential apartments, and grounds. Prepare and follow approved department budget. Maintain inventory control for all general supplies, parts, and equipment. Maintain all required maintenance files. Schedule and conduct training sessions and department meetings. Prepare resident charges/billing for extra services when applicable. Understand and implement the role of the department’s safety and disaster plan.  Head safety committee meetings.