Corporate Office

Executive for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies, and the public. Manage budget and cash flow, maintain budget accountability, aggressively anticipate and minimize negative budget variances and deficits. Hire, train, discipline, and terminate managerial employees. Maintain all local, state, and federal licenses. Maintain superior training for staff, ensure that training programs are effectively executed. Create an environment for pride and quality among all staff, encourage them to their highest potential. Lead staff meetings. Keep up-to-date with information about competitors. Promote and protect resident rights, assist residents to make informed decisions, treat residents with dignity and respect, protect resident’s personal belongings, report suspected abuse or neglect, avoid the need for physical restraints in accordance with the current professional standards, and support independent expression, choice, and decision-making consistent with applicable law and regulation. Become an intricate part of the community in social and civic affairs by representing the community in local, state and professional organizations. Attend all required training, in-service, and staff meetings. Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.

Serve as the acting Maintenance Coordinator when a position is vacant.  Provide additional hands-on support/focus on designated assignments at “priority properties”. “Priority properties” to be determined by the AOM, Regional Director of Operations, and National Director of Plant Operations.  For more challenging tasks, offer on-the-job training and/or direct hands-on assistance. Responsible for the training of new Maintenance Directors and/or Coordinators and assist as necessary with the on-boarding of janitors and housekeepers.  Respond to and complete resident work orders in a timely matter, in a fashion which as consistent with resident or management expectations.  Perform required tasks so that assets are well maintained, including effective use of TELS for preventative maintenance, to achieve maximum useful life in terms of serviceability and appearance.  Assist properties in establishing and meeting operating and capital budget goals via effective use of YARDI, Spend-Down, and other internal reporting methods.  Collaborate with the Regional and National Directors of Plant Operations to roll-out and oversee vendor contracts including professed suppliers and service agreements.  Responsible for ensuring designated communities have consistently incorporated SLC maintenance standards.  Perform work required to bring resident units to move-in ready standards/ Ensure unit turnover are meeting company standards and are completed within budget. Perform general maintenance projects as assigned including installations and repairs involving plumbing and electrical equipment, carpentry work, painting, equipment repair, snow removal and outside landscaping maintenance.  Knowledgeable of all property emergency, safety/disaster plans and procedures.  Respond promptly to emergencies affecting resident or employee safety and/or an immediate jeopardy to the physical plant.