Job

Concierge

Greet residents and provide general assistance to visitors, prospective residents, and families. Answer telephone calls. You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity. Process reports for such things as work orders, incidents and concerns. You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.  Maintain the sign in/out log for the issuance of community keys, and gate passes. You will assist other departments with administrative functions. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Maintenance Coordinator

Complete work orders around the community. Perform work and repairs needed to ready apartments prior to move-in’s. Order and organize maintenance supplies as needed.  Complete general maintenance projects, including installations and repairs involving plumbing, electrical equipment, carpentry, painting, equipment repair, snow removal, and landscaping. Respond promptly to emergencies and after hours calls. Maintain knowledge of all property emergency, safety, and disaster plans/procedures. Maintain office, shop, and storage and ensure that mechanical areas of the community are in accordance with SLC policies. Drive residents to stores or on special trips as needed. 

Sales Associate

Meet all expectations of meaningful contacts, leases and occupancy. Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately. Secure the required number of budgeted move ins and achieve net gains each month. Develop and maintain a good working relationship with residents, families, and professional providers of care.    Participate in the community outreach program to generate the necessary number of referrals to reach sales goals. Report all sales activity to supervisor daily. Assure every alternative is considered before closing a lead.  Treat each inquiry with value. Maintain confidentiality of all pertinent information.

Registered Nurse – Skilled Nursing

Responsible for medication supervision/administration in compliance with Federal & State regulations and Senior Lifestyle Corporation guidelines. May be responsible for the admissions of new residents to include all admission assessments and documentation. Responsible for completing acute and long-term care plans or service plans.  May be responsible for clinical system tracking (i.e. wounds or infection control) under the direction of the Director of Nursing. May be responsible for discharges, assessments, and clinical documentation as indicated.  Provide general consultation regarding health-related concerns within the community. Notify physicians and/or family members of any change in resident’s health and provides proper documentation. Respond quickly to all emergencies. Maintain close communication with all departments and staff members. Maintain confidentiality of residents’ and prospective residents’ information. Understand role in the Safety & Disaster Plan. Provide educational meetings for residents and staff.

Server

Accept food order, communicate to kitchen and deliver food and beverage to residents and/or guests in a timely manner. Ensure resident/guest satisfaction by responding quickly to needs and requests.  Actively buss and reset tables as well as complete assigned side work. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Housekeeper – Part Time –

General cleaning of resident apartments, hallways and other common areas. Assist in preparing empty apartments for resident move-ins. Ensure resident/guest satisfaction by responding quickly to needs and requests.  You may be asked to help respond to resident emergencies. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Community Relations Director

Schedule, organize, and conduct tours with prospective resident of independent and assisted living, memory care and skilled nursing. Respond and follow-up with to all walk-ins, phone ins, mail-ins timely and appropriately. Create, plan and implement with Sales and Marketing Team and Program Director events to bring in prospective residents, current leads and professionals such as, but not limited to: seminars, speakers, themed events, and family nights. Develop and maintain a good working relationship with residents, families, and professional providers of care.    Maintain a working knowledge of all software programs. Participate in weekend call coverage in Manager Rotation unless they have a standing schedule that already encompasses one or more weekend day.  Secure the required number of budgeted move ins and achieve net gains each month Treat each inquiry with value. Work closely with the Executive Director and Regional Director of Operations, and Divisional Director of Sales and Marketing in development and implementation of the quarterly marketing plan. Create and implement a strong community outreach program that generate the necessary number of referrals to reach sales goals. Complete quarterly media planning with current vendor on a timely basis.  Keep Executive Director informed of all sales activity daily. Maintain Senior Lifestyle Hot Board/Move in Move out board. Communicate any special needs of the incoming resident to the appropriate personnel. Manage use of sales toolbox. Assure every alternative is considered before closing a lead.  Keep informed of all trends, developments, concepts and techniques in his/her field that affect product. Understand the need of the senior and the aging process. Maintain and work an active, meaningful waitlist.  Visit competitors quarterly. Maintain confidentiality of all pertinent information. Comply with all Senior Lifestyle Policies, cities, state, and federal regulations pertaining to Residents’ accounts as it relates to Medicare, third party billing, etc. Interact professionally and effectively with all levels of the organization, residents, family members, etc. Perform other duties as assigned.
 

Director of Plant Operations

We are seeking a highly skilled and experienced Director of Plant Operations to join our team in Meridian, United States. As the Director of Plant Operations, you will be responsible for the maintenance and upkeep of the physical plant including, building, grounds and all Maintenance.   Implement and maintain preventative maintenance programs Manage and coordinate maintenance staff, contractors, and vendors to ensure timely completion of projects and repairs Oversee compliance with local, state, and federal building codes, safety regulations, and environmental guidelines Conduct regular inspections of all life safety systems, including fire extinguishers, sprinklers, and alarm systems Manage annual capital and operational budgets for the facility Supervise Houskeeper Coordinate and oversee major renovation projects and capital improvements Establish and obtain bids for all capital projects Establish and maintain quality standards for cleanliness and appearance of the facility, both interior and exterior Develop and lead safety initiatives, including heading safety committee meetings Coordinate annual maintenance and deep cleaning programs for apartments and common areas Coordinate necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins.  

Resident Program Assistant – Full Time

Assist in planning and coordinating all resident activities.  Encourage residents to participate in programs and activities and provide transportation to them as needed. Lead various activities as directed by the Resident Programs Director. Order and maintain supplies for activities as needed.

Director of Nursing

Ensure, with assistance of the Staffing Coordinator, that appropriate and adequate staffing is in place on all nursing units, all shifts, every day. Complete and maintain all reports, i.e. I/A logs, monthly QA log, e-Interact, etc. and submit timely to corporative representative as required. Chair/attend meetings to include the weekly At Risk, weekly MC, care plan as per invitation, daily morning stand-up and clinical, etc. Consult with the ADON and Charge Nurse/Unit Manager to identify, investigative, educate, and discipline nurses related to care or skill issues as indicated. Oversee the clinical processes/systems in the facility to ensure that practice is maintained as per Senior Lifestyle standards, policies & procedures and within state and federal regulatory guidelines. Manage the survey process when present in the facility. Coordinate with the Admissions Coordinator to review all potential admissions identifying potential care, behavioral, family issues and the facility’s staff ability to care for. Monitor current health records, follow-up on incidents and issues with skilled residents and/or families, and schedule meetings as needed. Follow-up as indicated with falls, infection control, skin issues, unusual occurrences, medication delivery error, and any other issues requiring the attention of a senior administrative member. Ensure, review, and follow-up with quality assurance parameters including chart audits, log audits, and the scheduling of in-services as indicated. Develop and maintain a working relationship with professional providers of care to skilled residents both within and outside the facility. Maintain a professional and informative relationship with both the NHA and ED of the community, keeping them abreast of nursing issues as they develop and any potential impact on the facility.

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