Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers. Enthusiastic, positive demeanor that encourages residents, employees, and family members to engage with the programs of the community. Foster a fun work environment centered around celebrating the lives of our residents Plan and lead daily programs within the community Develop opportunities for team members from other departments to create and lead programs  Plan and execute special events for residents in collaboration and partnership with the sales and marketing departments Recognize and honor the individuality, diversity, and spirituality of all residents when planning programs, events and holiday celebrations Develop rapport with residents to encourage participation in community programs and events Acknowledge, understand and promote the SLC wellness model by offering opportunities for residents to experience programming in 7 areas of wellness (physical, social, emotional, spiritual, intellectual, vocational, & environmental)  Develop and distribute a monthly calendar of events and newsletter that meets SLC program and brand standards by the first of each month Organize and lead trips outside the community to enhance the opportunities for residents to remain connected to the greater community  Develop partnerships inside of and outside of the community to enhance program and event offerings Promote the lifestyle at the community through an active social media presence and positive partnership with the sales and marketing departments  Oversee the resident ambassador program Support and participate in setting up the seasonal/holiday décor of the community Responsible for keeping program flyers, bulletin boards and digital signs up to date and meeting SLC and Brand standards.   Perform work tasks in a way that preserve each resident’s dignity, privacy, and confidentiality Responsible for hiring, training, developing and mentoring dept employees in accordance with Senior Lifestyle Corporation Human Resources guidelines Secure and maintain all department equipment and supplies Manage the department budget and expenses Document and maintain all records as required to effectively manage the department