Castle Pointe at Baywinde

General cleaning of resident apartments, hallways and other common areas. Assist in preparing empty apartments for resident move-ins. Ensure resident/guest satisfaction by responding quickly to needs and requests.  You may be asked to help respond to resident emergencies. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Must be familiar with corporate, state, insurance accident and incident forms and reporting policies. Must instruct drivers in preventive maintenance of vehicles. Schedule drivers for daily transportation of residents and or staff. Schedule resident’s appointments as they provide the information for their specific trip. Dispatch drivers or self for resident requests of return trips from their appointments. Be prepared for emergency trips (picking up residents being discharged from hospitals, rehab, etc.) as needed or to preform requests from administration and or other department team members. Ensure all vehicle inspection tags, license and insurance cards are current and displayed properly. Maintain clean appearance of the vehicle(s) by performing/scheduling regular interior/exterior cleaning. Respond immediately and appropriately to all accidents and emergencies. Report mechanical needs and repairs and assist in coordination of necessary vehicle maintenance and repair service such as oil changes and tire rotations.